Elder Services of Berkshire County, Inc. Geriatric Support and Service Coordinator/ Long Term Services and Supports Coordinator (Full-time) This position is an integral part of the Primary Care/Interdisciplinary Team for case management of individuals enrolled in both Senior Care Options (SCO) and One Care plans. The GSSC/LTSSC will provide initial and ongoing assessments of these clients and their needs, including eligibility for relevant services, public benefits and community resources. In this position, you will need to develop and coordinate service plans based on these assessments in a client-centered, culturally sensitive model and ensure the clients' needs are met by services. This position requires the ability to work independently, multitask, conduct home visits and caregiver/provider meetings, make frequent telephone contact, and meet regular documentation deadlines. Strong interpersonal skills are crucial to develop and maintain constructive and collaborative relationships with clients, caregivers and supports, colleagues at ESBCI and SCO/One Care representatives, as well as service providers, vendors, and other community agencies. Requirements: Applicant must have a minimum of a bachelor's degree and two years of professional experience with individuals with disabilities and those over the age of 65, with at least one year involving work in a setting where persons over 65 receive health-care services (e.g. hospital, nursing facility, community health agency, or interdisciplinary program within an ASAP). Bi-lingual English/ Spanish preferred. Applicants must have the ability to work remotely, if and when required, with reliable internet connection, telephone, and transportation. Information and Referral Worker: Seeking detail-oriented, consumer-focused professional to provide information to callers regarding services, programs, and community resources available to meet the needs of elders and the disabled community. Strong computer knowledge, interpersonal communication skills, professional telephone manner, dedication to excellent customer service, and basic office skills are required. Bachelor Degree in human services or related field preferred, or a minimum of three years' experience working with elders and/or telephone information and referral is required. Interested? Send resume and cover letter to Elder Services, 877 South Street Suite 4E, Pittsfield, MA 01201 or email to firstname.lastname@example.org. AA/EOE
Oct 23, 2020.
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